Asynchronous Export

This update adds asynchronous export.

You can request a data export, continue with other work, then check progress and download the finished file from the status screen.

Why we made this

When there is a lot of data to export, you have to keep the screen open and wait for the file to be built. You cannot run another analysis while waiting, and closing the screen partway can mean starting the request over.

This update closes that gap by separating the request from the delivery, so you can keep working instead of waiting.

Requests and status, separated

Hand off an export and move on to something else.

• Background processing: Once the request is placed, file generation continues even if you leave the screen.
• Progress tracking: Check the status of each request from the status screen.
• Download when ready: Collect the finished file from the same screen.

Now you can look at a dashboard or start the next analysis while a large export is being built.

Agent exports

Results from an agent conversation export the same way.

• Request in conversation: Hand an analysis result straight to export from within the conversation.
• Progress in place: Follow the request's status in the flow of the conversation.
• Retention notice: The status screen shows how long the file remains available.

Now you can take a result you found in conversation straight to a file, keeping the flow through to reporting and sharing.

You can try it right away from the Deskroom sidebar > Analytics and Agent. Spend the time you used to spend waiting for a file on making decisions from your data.